I tried to view a recorded webinar recently, but was unable to view it. I was using my favorite browser, Google Chrome, and realized that the Windows Media Player plug-in was launching but the video was not playing. My next step is always to try the site in Internet Explorer, since there are still websites that haven’t found the decency to create cross-browser content.
When I viewed the link with IE, it launched Media Player which tried to connect to the media source. It failed after several seconds, and a popup appeared telling me:
A codec is required to play this file. To determine if this codec is available to download from the web, click Web Help.
I was not very optimistic, but clicked the Web Help button anyway. The information was somewhat helpful, informing me that I needed the G2M3 codec. At least I had a name! The link to WMPlugins.com was of no help, and using their site search returned no results.
I followed the link, installed the codec and presto! I could now playback my media source! It would have been nice if Windows Media Player would have downloaded the necessary codec automatically, but at least the help file referenced the name of the correct codec. And as always, it’s Google to the rescue. What did we ever do before Google?