Are you getting the error code: “The computer computer can’t verify the identity of the RD Gateway. It’s not safe to connect to servers that can’t be identified”? You most likely setup Remote Desktop Web Access (RDweb) with a self signed certificated.
The reason why you are getting this error is your machine doesn’t trust and can’t verify the identity of the RD Gateway. To allow your machine to trust the RD Gateway and get RD Web Access working you will need to import the Cert from the website and put it into the “Trusted Root Certification Authorities” store .
On the error pop-up click the “View Certificate” button.
Click on the Details tab and then hit “Copy to File…” we will back the cert up to our desktop.
A Wizard will pop up. You will need to select the type of cert. Select “DER encoded”
Specify the location
The export should complete without errors.
Right click cert and select Install Certificate.
You are going to Place the cert into the “Trusted Root Certification Authorities” store. You will need to click “Browse” to select it.
The import should work,
You will be asked “Are you REALLY sure you want to install this cert.”. Yes… Yes you do.
You will be told the import was successful.
Close all browser. Go back to the RD Web Access URL and re-logon. Everything should work now.
- Use one of the following methods to go to a command prompt:
- In Windows 8 or in Windows Server 2012, use the Search charm to search for cmd, and then tap or click Command Prompt.
- In earlier versions of Windows, click Start, click Run, type cmd.exe, and then press Enter.
- Type set devmgr_show_nonpresent_devices=1, and then press Enter.
- Type Start DEVMGMT.MSC, and then press Enter.
- Click View, and then click Show Hidden Devices.
- Expand the Network Adapters tree.
- Right-click the dimmed network adapter, and then click Uninstall.
The DevCon utility is a command prompt utility that acts as an alternative to Device Manager. When you use DevCon, you can enable, disable, restart, update, remove, and query individual devices or groups of devices. To use DevCon, follow these steps:
- Download the DevCon tool by clicking the following article number to view the article in the Microsoft Knowledge Base:
The DevCon command-line utility functions as an alternative to Device Manager
- Unpack the 32-bit or 64-bit DevCon tool binary to a local folder.
- Click Start, click Run, type cmd, and then press Enter. If you are running Windows 8 or Windows Server 2012, use the Search charm to search for cmd.
- Type CD:\<path_to_binaries> to move to where devcon.exe is located.
- Run the following command to list all network adapters that are present:
devcon listclass net
- Run the following command to retrieve all network adapters:
devcon findall =net
- For those network adapters that are not listed in the result of the first command, note the instance ID of those items, and then run the following command for each instance ID:
devcon -r remove<instance ID>
For example, run the following command:
devcon -r remove “@PCI\VEN_10B7&DEV_9200&SUBSYS_00D81028&REV_78\4&19FD8D60&0&58F0”